A note about our fees:
First the shipping fee is our direct cost to UPS @ $1.50/lb. We use heavy-duty glass bottles, which when filled with syrup are that much heavier. For example our 16.9 oz bottles weigh 4 lbs @ $6 UPS/bottle; the 33.75 oz bottles weigh 6 lbs. @ $9 for UPS/bottle.
We also include a processing fee, @ $11.50/order, which includes:
- Fees for computer services, including our website hosting service and Paypal
- Fees from our fulfillment house to pack the orders, store our product, manage our account (note: the accounts is open year 'round, and we 'enjoy' monthly fees for such (storage for materials, etc.), while we're only 'live for business' a couple of weeks.
- Packing materials. Every order is hand packed, and most of our packing materials are custom-manufactured. Our volumes are low, so we rarely, if ever enjoy volume discount pricing
- Shipping from the farm to our fulfillment house
It all adds up. We try to keep this fee to a minimum, and this is the lowest we've achieved thus far. We don't prorate the processing fee by bottle size/price, rather we pass it along per order. It's kind of like renting a guest house. You pay the the same rental fee if there's one guest or a full house of guests, you're renting the house as a single unit. Same with our syrup, we pass along the processing fee to process each package, regardless of how much it contains.